Online Jewelry Store Privacy Policy

RealGems.biz LLC is strongly committed to the privacy of its customers. We know privacy is of concern to most Internet users; therefore we want to communicate the circumstances under which we might collect information and how we will use any information you provide us. This privacy policy sets out the information and data collected, the purpose of its collection and the people with whom or the circumstances under which we might reveal that data.

1. On behalf of RealGem.biz you must provide personal information to make a purchase from our jewelry catalog. The majority of this personal information is provided to our credit card processor who provides secure services and secure transaction processing.

2. Our secure payment solution provider may share data you provide to third parties solely for the purpose of verifying the payment solution you choose, i.e. your credit card or in the event of suspected fraud, they will contact the proper authorities and provide some or all data collected.

3. RealGems.biz requires session cookies to utilize our catalog and shopping cart. Session cookies are just that - the cookie stays with you for the session and then no longer exists. The session cookie holding information regarding what you select to put in your shopping cart.

4. RealGems.biz also collects personal information such as your name, shipping address, telephone number and email address in our database so that we can ship your merchandise. We believe this information is secure and not available for access by inappropriate persons. We do not collect your credit card number in our database. We will only use this information to communicate with you about your order.

5. In the future, we may offer a mailing list so that we may provide you information about new products or weekly specials. We will contact you one time with an offer to join the mailing list. Thereafter, you will not receive further contact unless you sign up for the mailing list.

RealGems.biz LLC will not share, sell or otherwise reveal data of our clients except in the event of suspected fraud. In which case, we may share any and all data collected with those whom we believe are the appropriate authorities.

6. We review our site statistics from time to time. This data tells us the number of users visiting the site each day and if they were referred by another web site. Typically the statistics we review do not allow for identification of individual users, though it might tell us the originating ISP's of users. Should we obtain this information through our statistics program, we do not retain it and will not share this information with any outsiders except as specified under paragraph seven (7) below.

We review site statistical information to make sure each of our site pages are relevant, useful and render correctly. We like to know which pages are most beneficial and which are not being frequently used so that we may continue to provide the best content in areas of interest to site visitors. In addition, we need to know if something on the site somehow prevents visitors from making purchases.

7. Any information about a web site visitor coming into our possession will not be sold, traded or given to anyone other than security experts and/or law enforcement or those we hire to assist us in protecting our site property. The only reason for our revealing information to these entities would be because:

For one reason or another we are compelled under law to provide this information;

You have given us an expressed written request to share information to specific people in order to assist you in some way;

Someone attempts to gain unauthorized access to our web site and/or servers, deface web pages, send Spam to our users, servers of the computers of visitors to the site, etc. In this case, we are committed to quickly revealing any and all data available to law enforcement, our security personnel, those that maintain our servers; and/or security experts.

We become aware of potentially criminal or harassing behavior by a web site visitor.

This privacy policy applies to the web site of RealGems.biz LLC. If you have any questions or concerns about our privacy policy, we invite you to contact us at .